We Want you to be satisfied with your purchase. We will price match any advertised price by an authorized dealer who has the exact same item in stock.

• No Returns accepted without an RA # please contact store
• Returns are subject to a 15%-25% Restocking Fee if box opened and item used.
• Original box and all original packing materials must be included in return.
• Returns with missing packing, manuals, writing on box or manual will not be accepted for return.
• Music,Software,Bulbs,Headphones,Needles,Fluids are not returnable.
• No Refunds Store Credit Only
• Defective merchandise will be exchanged for the same.
• All Clearance items are sold as final sale and no refunds or exchanges are allowed.
• Shipping Charges are not refundable
• Items that included Free shipping will be credited less shipping charges.

Shipping

Free Shipping is for UPS ground service up to 30lbs. Some items are excluded from free shipping but have an adjusted discounted shipping rate. We ship to the continental 48 United States Only. Next Day, 2 Day and other services are available for an additional charge ask your salesperson.

John Michael's Music and Sound does not accept liability for incorrect spelling, printing errors (including prices), incorrect manufacturers' specifications or changes, or grammatical inaccuracies in any product included on the John Michael's Music and Sound Website. Prices subject to change without notice.